Skip to main content
SpringerLink
Log in

Knowledge Management System Based on Web 2.0 Technologies

  • Chapter
  • First Online:
Web-based Support Systems

Part of the book series: Advanced Information and Knowledge Processing ((AI&KP))

  • 801 Accesses

Abstract

Most of the research work on knowledge management systems has been addressed to knowledge representation, storage, and retrieval. However, user interaction has suffered from the same limitations faced by most current Web-based systems. Web 2.0 technologies bring completely new elements that make possible designing user interfaces similar to those that could be built in windowing environments of current desktop platforms. These technologies open new possibilities to enhance user experience when working with Web-based applications. This chapter shows how Web 2.0 technologies could be used to design user interaction in a knowledge management system. Details presented could be useful to improve online interaction with Web-based support systems (WSS) in other application domains.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. A. Agostini, S. Albolino, G. De Michelis, F. De Paoli and R. Dondi, Stimulating knowledge discovery and sharing, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, ACM Press, 2003.

    Google Scholar 

  2. C. Coremans, AJAX and Flash Development with OpenLaszlo: A Tutorial, Brainy Software, 2006.

    Google Scholar 

  3. G. Vossen and S. Hagemann, Unleashing Web 2.0: From Concepts to Creativity, Morgan Kaufmann, 2007.

    Google Scholar 

  4. J. Eichorn, Understanding AJAX: Using JavaScript to Create Rich Internet Applications, Prentice Hall, 2007.

    Google Scholar 

  5. P. Gottschalk, Knowledge Management Systems: Value Shop Creation, Idea Group Publishing, London, 2007.

    Google Scholar 

  6. A. Gregory, Collaborate to accumulate, Manufacturing Computer Solutions, 6(3): p. 7, 2000.

    Google Scholar 

  7. J. Hahn, MR Subramani, A framework of knowledge management systems: issues and challenges for theory and practice, Proceedings of the twenty first international conference on Information systems, Association for Information Systems, 2000.

    Google Scholar 

  8. A. Jashapara, Knowledge Management: An Integrated Approach, Prentice Hall, 2005.

    Google Scholar 

  9. WR King, PV Marks, S. McCoy, The most important issues in knowledge management, Communications of the ACM2, 45(9):93-97, 2002.

    Article  Google Scholar 

  10. N. Klein, M. Carlson, G. MacEwen, Laszlo in Action. Manning Publications, 2007.

    Google Scholar 

  11. Laszlo Systems, OpenLaszlo, The premier open-source platform for rich internet applications, http://www.openlaszlo.org/, Accessed 2007.

  12. A. Mesbah and A. van Deursen, An Architectural Style for Ajax, in Conference on Software Architecture, 2007.

    Google Scholar 

  13. D. Moore, R. Budd, E. Benson, Professional Rich Internet Applications: AJAX and Beyond, Wiley Publishing, Inc, Indianapolis, USA, 2007.

    Google Scholar 

  14. T. O’Reilly, What Is Web 2.0., http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html?page=1. Accessed 2005.

  15. LD Paulson, Building Rich Web Applications with Ajax, IEEE Computer, p. 4, 2005.

    Google Scholar 

  16. J. Rowley, What is knowledge management? Library Management, 20(8):416-419, 1999.

    Article  Google Scholar 

  17. LD Soto, Web 2.x and Web 3.x, in Software Guru, Conocimiento en práctica, 2007.

    Google Scholar 

  18. J. T. Yao, Web-based Support Systems, Tutorial at the 2007 IEEE/WIC/ACM International Conference on Web Intelligence, Silicon Valley, 2007.

    Google Scholar 

  19. G. Winch, Knowledge management and competitive manufacturing, Engineering Management Journal, p. 130–134, 2000.

    Google Scholar 

  20. E. van der Vlist, D. Ayers, E. Bruchez, J. Fawcett, and A. Vernet, Professional Web 2.0 Programming, Wiley Publishing, Inc, Indianapolis, USA, 2007.

    Google Scholar 

Download references

Acknowledgements

The authors acknowledge the support received from Tecnolóico de Monterrey and CEMEX through grant number CAT030 to carry out the research reported in this document.

Author information

Authors and Affiliations

  1. Center for Intelligent Computing and Robotics, Tecnolóogico de Monterrey, Av. E. Garza Sada 2501, 64849, Monterrey, NL, Mexico

    Guillermo Jimenez & Carlos Barradas

Authors
  1. Guillermo Jimenez
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Carlos Barradas
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Guillermo Jimenez .

Editor information

Editors and Affiliations

  1. Dept. Computer Science, University of Regina, Wascana Parkway 3737, Regina, S4S 0A2, Canada

    JingTao Yao

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag London Limited

About this chapter

Cite this chapter

Jimenez, G., Barradas, C. (2010). Knowledge Management System Based on Web 2.0 Technologies. In: Yao, J. (eds) Web-based Support Systems. Advanced Information and Knowledge Processing. Springer, London. https://doi.org/10.1007/978-1-84882-628-1_13

Download citation

  • DOI: https://doi.org/10.1007/978-1-84882-628-1_13

  • Published:

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84882-627-4

  • Online ISBN: 978-1-84882-628-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation