Abstract
In this fourth of five chapters on multimodal usability methods (Section 6.2.2), none of the methods presented involves subjects or users. Instead, all methods draw upon the imagination and experience of the development team or external experts in order to reason about user activities, user types, user–system interaction or how to facilitate ease of use.
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Bernsen, N.O., Dybkjær, L. (2010). Imagination. In: Multimodal Usability. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-553-6_11
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