Abstract
The Cambridge Engineering Design Centre is unique in developing analytical tools that can quantitatively assess the inclusive merit of different design decisions, according to the number of potential users that would be excluded: such tools would greatly assist the implementation of inclusive design in businesses (Dong et al., 2003). In addition to those excluded from using a product, many more people will experience difficulty or frustration, so reducing the number of people excluded can improve the experience for a wide range of users. Indeed research commissioned by Microsoft (2003) reported that “60% of Americans aged 18–64 years were likely or very likely to benefit from the use of accessible technology”.
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Waller, S.D., Langdon, P.M., Clarkson, P.J. (2008). Converting Disability Data into a Format Suitable for Estimating Design Exclusion. In: Langdon, P., Clarkson, J., Robinson, P. (eds) Designing Inclusive Futures. Springer, London. https://doi.org/10.1007/978-1-84800-211-1_1
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DOI: https://doi.org/10.1007/978-1-84800-211-1_1
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