Abstract
Help-seeking communities have been playing an increasingly critical role the way people seek and share information online, forming the basis for knowledge dissemination and accumulation. Consider:
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About.com, a popular help site (http://about.com), boasts 30 million distinct users each month
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Knowledge-iN, a Korean site (http://kin.naver.com/), has accumulated 1.5 million question and answers.
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Zhang, J., Ackerman, M.S., Adamic, L. (2007). CommunityNetSimulator: Using Simulations to Study Online Community Networks. In: Steinfield, C., Pentland, B.T., Ackerman, M., Contractor, N. (eds) Communities and Technologies 2007. Springer, London. https://doi.org/10.1007/978-1-84628-905-7_16
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