Abstract
The role of ICTs has dramatically changed over the past decade (Dawes, 2008). Even in the private sector, until the mid-1990s, ICTs were commonly considered as corporate expenses or overheads with limited return on investments (ROIs). For example, the common notion was that any data center built by a corporation would quickly depreciate in value, as servers would quickly have to be upgraded or replaced which were expensive compared to manual processes. Today, it is unimaginable to think any business could operate effectively without computers. However, businesses managed their affairs without them for centuries and having computers that were very expensive and not powerful in businesses was a major commitment.
The Government recognizes the need for public services to be delivered faster, better and more efficiently to citizens and businesses. Intelligent, targeted use of information and communications technology (ICT) and e-government are key enablers for these improvements,
– Minister Brendan Howlin, Ministry Public Expenditure and Reform of Ireland
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Notes
- 1.
United Nations Global E-Government Readiness Report, 2005 mentions five stages, p. 16; The Report for Congress “A Primer on E-Government”, 2003 mentions four stages.
- 2.
- 3.
- 4.
Codified at 5 U.S.C. § 552a et seq.
- 5.
429 U.S. 589 (1977).
- 6.
433 U.S. 425 (1977).
References
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Ostberg, O. A. (2003). Swedish view on mobile government. In Proceedings of International Symposium on E- & M-Government
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United Nations Global E-Government Readiness Report. (2005). Mentions five stages, (p. 16).
Velsen, L., Geest, T., Hedde, M., & Derks, W. (2009). Requirements engineering for e-government services: a citizen-centric approach and case study. Government Information Quarterly, 26, 477–486.
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Anderson, D., Wu, R., Cho, JS., Schroeder, K. (2015). The Changing Role of ICT in Government: Lessons Learned. In: E-Government Strategy, ICT and Innovation for Citizen Engagement. SpringerBriefs in Electrical and Computer Engineering. Springer, New York, NY. https://doi.org/10.1007/978-1-4939-3350-1_3
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DOI: https://doi.org/10.1007/978-1-4939-3350-1_3
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