Abstract
The most critical sections in a manual are those in which the reader is expected to follow a series of instructions (steps) in order to be able to carry out a task.
Writing procedures involves:
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identifying the major tasks and separating them into subtasks
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writing a series of steps that walk the user through each subtask (often presented as a list of bullets)
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not having two steps in the same sentence or bullet
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only giving the reader information at the exact moment that they need it (this is known as ‘just in time’ information)
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© 2014 Springer Science+Business Media New York
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Wallwork, A. (2014). USING YOUR …. INSTRUCTIONS – PROCEDURES. In: User Guides, Manuals, and Technical Writing. Guides to Professional English. Springer, New York, NY. https://doi.org/10.1007/978-1-4939-0641-3_4
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DOI: https://doi.org/10.1007/978-1-4939-0641-3_4
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Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4939-0640-6
Online ISBN: 978-1-4939-0641-3
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