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EXAMPLE TELEPHONE DIALOGS

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Book cover Telephone and Helpdesk Skills

Part of the book series: Guides to Professional English ((GPE))

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Abstract

Listen, I wonder if you could help me with a problem I am having. I started the router on the Madrid platform,

Right.

But when I connect the X, the connection remains blank. Do you have any idea what the problem might be?

Could you check the IP address ...

Right I’ll do that immediately.

And could you send me the log files please.

Yes of course. I’ll download the files on manta. I’ll call you back in 10 minutes. Let me know if you have any problems.

Great. Thanks very much.

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Correspondence to Adrian Wallwork .

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© 2014 Springer Science+Business Media New York

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Wallwork, A. (2014). EXAMPLE TELEPHONE DIALOGS. In: Telephone and Helpdesk Skills. Guides to Professional English. Springer, New York, NY. https://doi.org/10.1007/978-1-4939-0638-3_17

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