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Ways of Knowing in HCI pp 119–142Cite as

Field Deployments: Knowing from Using in Context

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Abstract

Researchers deploy systems, typically robust prototypes, to users in situ for a number of purposes: to assess changes in behavior, to gather feedback on how to improve the system, to influence the attitude of the population to adopt the final system in the future. Researchers collect both quantitative data (e.g., frequency of use) and qualitative data (e.g., observations and interviews about situations of use and attitudes), and thus, this method is associated with a number of other methods in this book.

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Author information

Authors and Affiliations

  1. Informatics, Indiana University, 919 E. 10th Street, Bloomington, IN, 47408-3912, USA

    Katie A. Siek

  2. University of Colorado, Boulder, CO, USA

    Katie A. Siek

  3. Bren School of Information and Computer Sciences, University of California, 5072 Donald Bren Hall, Irvine, CA, 92797-3440, USA

    Gillian R. Hayes

  4. School of Information, University of Michigan, 105 S. State St., Ann Arbor, MI, 48109, USA

    Mark W. Newman

  5. Microsoft Research, 1065 La Avenida, Mountain View, CA, 94043, USA

    John C. Tang

Authors
  1. Katie A. Siek
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  2. Gillian R. Hayes
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  3. Mark W. Newman
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  4. John C. Tang
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Corresponding author

Correspondence to Katie A. Siek .

Editor information

Editors and Affiliations

  1. University of California, Irvine, Irvine, California, USA

    Judith S. Olson

  2. Group Social Computing, IBM T.J. Watson Research Center, Yorktown Heights, New York, USA

    Wendy A. Kellogg

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Siek, K.A., Hayes, G.R., Newman, M.W., Tang, J.C. (2014). Field Deployments: Knowing from Using in Context. In: Olson, J., Kellogg, W. (eds) Ways of Knowing in HCI. Springer, New York, NY. https://doi.org/10.1007/978-1-4939-0378-8_6

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  • DOI: https://doi.org/10.1007/978-1-4939-0378-8_6

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