Evaluating Recommender Systems with User Experiments


Proper evaluation of the user experience of recommender systems requires conducting user experiments. This chapter is a guideline for students and researchers aspiring to conduct user experiments with their recommender systems. It first covers the theory of user-centric evaluation of recommender systems, and gives an overview of recommender system aspects to evaluate. It then provides a detailed practical description of how to conduct user experiments, covering the following topics: formulating hypotheses, sampling participants, creating experimental manipulations, measuring subjective constructs with questionnaires, and statistically evaluating the results.


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Copyright information

© Springer Science+Business Media New York 2015

Authors and Affiliations

  1. 1.Clemson UniversityClemsonUSA
  2. 2.Eindhoven University of TechnologyEindhovenThe Netherlands

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