Information Technology and Supply Chain Management
As it has in all areas of today’s business environment, the application of information technology has caused a revolution in the concept and practice of supply chain management (SCM). Many areas impacted by the computer have already been discussed in previous chapters: integration of the operating functions of the enterprise, e-commerce solutions accelerating ordering processes and shrinking delivery times to customers, Internet and electronic data interchange (EDI) applications providing connectivity between companies, planning systems that facilitate channel inventory management, simulation programs eliminating the guesswork involved in transportation routing and scheduling, and many others. The use and robustness of such computerized tools are only expected to grow, changing the way companies have traditionally serviced their customers and how they communicate with supply channel partners.
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- 8.Parts of this section have been adapted from Ross, Introduction to supply chain management technologies, 41–53.Google Scholar
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