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Information Technology and Supply Chain Management

  • David Frederick Ross

Abstract

As it has in all areas of today’s business environment, the application of information technology has caused a revolution in the concept and practice of supply chain management (SCM). Many areas impacted by the computer have already been discussed in previous chapters: integration of the operating functions of the enterprise, e-commerce solutions accelerating ordering processes and shrinking delivery times to customers, Internet and electronic data interchange (EDI) applications providing connectivity between companies, planning systems that facilitate channel inventory management, simulation programs eliminating the guesswork involved in transportation routing and scheduling, and many others. The use and robustness of such computerized tools are only expected to grow, changing the way companies have traditionally serviced their customers and how they communicate with supply channel partners.

Supplementary material

978-1-4899-7578-2_15_MOESM2_ESM.xlsx (12 kb)
Exercise 15.1 SCM Technology ROI (XLSX 11 kb)
978-1-4899-7578-2_15_MOESM3_ESM.xlsx (12 kb)
SCM Technology ROI (XLSX 11 kb)
978-1-4899-7578-2_15_MOESM5_ESM.pptx (5.1 mb)
Chapter 15 (PPTX 5246 kb)

References

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    Some of the concepts in this section are abstracted from Ross, David Frederick. 2011. Introduction to supply chain management technologies, 2nd ed, 37–41. Boca Raton: CRC Press.Google Scholar
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Copyright information

© Springer Science+Business Media New York 2015

Authors and Affiliations

  • David Frederick Ross
    • 1
  1. 1.APICSChicagoUSA

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