Coping with change

Abstract

The basic premise underlying all that we have discussed so far has been that we need to develop and utilize a flexible yet systematic approach to problem solving and decision-making; one that can help us cope with and plan for the rapidly changing environment so that our business and other organizations can survive and maintain their competitiveness. Once we have a solution, or a decision on what course of action to take, however, it is inevitable, unless we decide to do nothing, that the implementation of our solution or decision will involve us centrally as an agent of change.

Rapid change is commonplace. Complexity, disorganization and frustration are all natural aspects of our daily lives and normal features of organizational life. We would probably be surprised by their absence.

Buchanan and Huczynski (1985) Organizational Behaviour, p. 410