Developing Communication Skills

Abstract

The problem of not being able to express our emotions and feelings properly can create stress which need not exist, if only we knew how to communicate properly. Some people have learned early in life that by responding with anger, they can get out of a predicament, while others, whose experience tells them that anger only makes things worse, feel powerless or helpless whenever they are confronted with aggressive people. Lack of assertiveness can create a great deal of internal stress, which, if not expressed, can be buried deeply and can cause hostility or chronic resentment which sometimes explodes as outbursts of anger or weeping. Neither the bottled-up emotion nor the angry outbursts are good for our health, and we need first to understand them and then motivate ourselves to overcome them by developing effective communication skills.