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User first — implications for management

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Empowerment in Community Care

Abstract

Social services and health care professionals work within organizations that frequently proclaim the centrality of the user and patient. The ‘vision thing’ represents a potentially powerful framework of rhetoric shared by managers in local government and NHS trusts and provider units. If the NHS and Community Care Act (1990) did nothing else, it at least gave a legislative structure in placing users and their carers somewhere on the agenda, if not at the core.

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Authors
  1. Mervyn Eastman
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Editor information

Editors and Affiliations

  1. Anglia Polytechnic University, Cambridge, UK

    Raymond Jack (Director of BSc in Social Work) (Director of BSc in Social Work)

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© 1995 Springer Science+Business Media Dordrecht

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Eastman, M. (1995). User first — implications for management. In: Jack, R. (eds) Empowerment in Community Care. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-4507-5_16

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  • DOI: https://doi.org/10.1007/978-1-4899-4507-5_16

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-412-59880-7

  • Online ISBN: 978-1-4899-4507-5

  • eBook Packages: Springer Book Archive

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