Social problem solving (1)

Abstract

If we are to use interpersonal skills effectively, we have to be able to decide which to use in which situation. In other words, we have to think about what we want to achieve in a specific situation and choose an appropriate strategy. The ability to perceive social cues accurately and decide upon suitable social action is itself a skill, albeit a cognitive skill rather than a performance one (D’Zurilla and Nezu, 1982; Kagan, 1984). In this chapter we shall look at some cognitive aspects of interaction. We will concentrate on social problem solving, with specific reference to the nature of attitudes and prejudice and attempts to change them.