Abstract
One of the most critical determinants of the effectiveness of human service systems for persons who are mentally retarded is the proficiency with which staff members, who work in those systems, fulfill their job roles. In essence, if service programs are to meet effectively the needs of mentally retarded clients, then human service staff must perform in a competent and efficient manner. Without proficient staff performance, human service programs, at best, are ineffective and, at worst, detrimental to client welfare.
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Reid, D.H., Green, C.W. (1990). Staff Training. In: Matson, J.L. (eds) Handbook of Behavior Modification with the Mentally Retarded. Applied Clinical Psychology. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-2501-5_4
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DOI: https://doi.org/10.1007/978-1-4899-2501-5_4
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