Adding Structure to the Cultural Analysis of SSM

  • Andrew Barnden
  • Christina Lo


Information systems practitioners are aware that Soft Systems Methodology (SSM) can help to explicate perceived problems in an organisation. It can also clarify the views held by individuals and groups in that organisation. Once a problematic situation is well understood, proposals for improvement can be developed by the would-be problem solvers, then be put to the organisation for action. SSM is a flexible methodology whose various techniques can be applied to propose improvement in a problematic situation whilst accommodating the varying perceptions of the individuals in that situation.


Social Position Problematic Situation Organisational Member Soft System Methodology Cultural Analysis 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 1997

Authors and Affiliations

  • Andrew Barnden
    • 1
  • Christina Lo
    • 1
  1. 1.Department of Information SystemsMonash UniversityCaulfield EastAustralia

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