Enhancing the Critical Reflection Mode of TSI

  • Mandy Brown
  • Jennifer Wilby


In viewing problem solving as a process of intervention where practitioners can learn about and manage complex interacting issues TSI, as first presented in Creative Problem Solving (Flood and Jackson, 1991) and Solving Problem Solving (Flood, 1995), employs metaphors, creative thinking, and the knowledge gained from the processes of reflection and critique. Later work has enhanced the critical review mode (Wilby, 1996) which assesses the methodologies, the problem solving mode (Flood and Romm, 1995), and the critical reflection mode which is addressed in this paper.


Creative Thinking Summative Evaluation Critical Reflection Creative Problem Viable System Model 
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  1. Flood, R. L., 1995, Solving Problem Solving, Wiley: New York.Google Scholar
  2. Flood, R. L., 1996, Holism and the Social Action ‘Problem Solving’, Working Paper No. 12, Centre for Systems Studies, University of Hull.Google Scholar
  3. Flood, R. L., and Jackson, M. C., 1991, Creative Problem Solving: Total Systems Intervention, Wiley: New York.Google Scholar
  4. Flood, R. L., and Romm, N., 1995, Enhancing the process of methodology choice in Total Systems Intervention (TSI) and improving chances of tackling coercion, Systems Practice 8:377–408.CrossRefGoogle Scholar
  5. Wilby, J., 1996, Developing TSI: The critical review mode, Systems Practice 9:231–261.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media New York 1997

Authors and Affiliations

  • Mandy Brown
    • 1
  • Jennifer Wilby
    • 1
  1. 1.Centre for Systems Studies, Department of Management Systems and ScienceUniversity of HullHullUK

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