Application of a Data Mining System as an Aid to Organisational Learning

  • Colquhoun-John Ferguson

Abstract

The concept of the Learning Organisation has been heralded as the most significant contribution to the future success, and even survival, of organisations in today’s global market-place (Senge, 1992). Broadly defined, a learning organisation is one that readily adapts to external and internal influences, by detecting and correcting errors (Argyris & Schön, 1978). It is believed that this can be achieved through a better knowledge and understanding of the system with which it interacts.

Keywords

Data Mining Soft System Methodology Team Learning Personal Mastery Customer Feedback 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Argyris, C., Schön, D.A., 1978, Organizational Learning: A Theory of Action Perspective, Addison-Wesley: Reading, MA.Google Scholar
  2. Brown, J.S., Duguid, P., 1991, Organizational learning and communities of practice: Toward a unified view of working, learning and innovation, Organization Science, 2/1, 40–57.CrossRefGoogle Scholar
  3. Checkland, P.B., Scholes, J., 1990, Soft Systems Methodology in Action, Wiley: Chichester.Google Scholar
  4. Dosi, G., 1988, The nature of the innovative process in Technical Change and Economic Theory: (G. Dosi, ed), Pinter, London: pp.221–238.Google Scholar
  5. Dodgson, M., 1993, Organizational learning: A review of some literatures, Organization Studies, 14/3: 375–394.CrossRefGoogle Scholar
  6. Drucker, P.F., 1994, The theory of the business, Harvard Business Review, Sept–Oct. 1994.Google Scholar
  7. Fayyad, U.M., 1996, Data mining and knowledge discovery: Making sense out of data, IEEE Expert Systems, Oct. 96: 20–25.CrossRefGoogle Scholar
  8. Fayyad, U.M., Uthurusamy, R., 1995, First International Conference on Knowledge Discovery and Data Mining, AAAI Press: 1995.Google Scholar
  9. Galliers, B., 1995, Re-orienting information systems strategy: Integrating information systems into business in Information Systems Provision: The Contribution of Soft Systems Methodology (F.A. Stowell: ed), McGraw-Hill, London: pp.51–74.Google Scholar
  10. Huber, G.P., 1991, Organizational learning: The contributing processes and the literatures, Organization Science, 2/1:88–115.CrossRefGoogle Scholar
  11. Katzenbach, J., Smith, D., 1993, The Wisdom of Teams: Creating the High Performance Organization, Harvard Business School Press: Boston, Mass.Google Scholar
  12. Mark, B., 1996, Data mining — here we go again?, IEEE Expert Systems, October 1996: 18–19.CrossRefGoogle Scholar
  13. Nevis, E.C., DiBella, A.J. and Gould, J.M., 1995, Understanding organizations as learning systems, Sloan Management Review, Winter 1995: 73–85.Google Scholar
  14. Prahalad, C.K., Hamel, G., 1994, Competing for the Future, Harvard Business School Press: MA.Google Scholar
  15. Nonaka, I., 1991, The knowledge creating company, Harvard Business Review, 69(6): 96–104.Google Scholar
  16. Richter, F-J., 1994, Industrial organizations as knowledge systems, Systems Practice, 7(2): 205–216.CrossRefGoogle Scholar
  17. Senge, P.M., 1992, The Fifth Discipline: The Art & Practice of The Learning Organization, Century Business: London.Google Scholar
  18. Shonk, J.H., 1992, Team Based Organisations, Business One Irwin Homewood: Illinois.Google Scholar
  19. Simoudis, E., 1996, Reality check for data mining’, IEEE Expert Systems, Oct. 96: 26–33.CrossRefGoogle Scholar
  20. Weston, D.M., 1994, Organizational Learning as Strategy, SRI International: Menlo Park, CA.Google Scholar
  21. Zuboff, S., 1988, In The Age of the Smart Machine, New York: Basic Books.Google Scholar

Copyright information

© Springer Science+Business Media New York 1997

Authors and Affiliations

  • Colquhoun-John Ferguson
    • 1
  1. 1.Department of Mechanical and Manufacturing Engineering, The Quality CentreUniversity of PaisleyPaisleyUK

Personalised recommendations