An Organizational Approach to Staff Training
Educational approaches to staff development seem to be limited by various staff factors. Previous research has attempted to identify the factors that affect components of the staff development model, as shown in Figure 1.1: consumer outcome, program development, and staff training.1 Examining the characteristics more closely may lead to staff development strategies that augment more traditional, educational approaches; i.e., what staff factors interact with staff training to effect program development and consumer outcome. Research on these factors is reviewed below.
KeywordsStaff Training Total Quality Management Staff Development Organizational Approach Transactional Leadership
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