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Will Robots Replace You?

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Automation and Collaborative Robotics

Abstract

At the dawn of civilization, in the forests of Siberia, a small tribe was engaged in discussion of great importance to themselves and mankind. It was winter. As the humans argued, wolf dogs ate scraps of discarded food. Smaller than wolves, they had been domesticated and were perfect for pulling heavy loads without overheating. But a few of the larger wolf dogs seemed able to pick up the scent of the large bears better than humans could. Some of the tribe wanted to breed and train these wolf dogs for hunting. Other hunters who were widely known for their olfactory skills might have been concerned that their specialty, their craft, was threatened by the more sensitive canine olfactory system.

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Notes

  1. 1.

    However, there is evidence that early domesticated dogs in Siberia may have been bred for pulling heavy weights possibly before they were bred for hunting. See Pitulko, V. V. and Kasparov, A. K. (2017). “Archaeological dogs from the Early Holocene Zhokhov site in the Eastern Siberian Arctic.” Journal of Archaeological Science: Reports. 13: 491-515. doi: https://doi.org/10.1016/j.jasrep.2017.04.003.

  2. 2.

    Kilpatrick, J. (1985). Reflection and recursion. Educational Studies in Mathematics, 16(1), 1-26.

  3. 3.

    Wiener, N. (1989). The human use of human beings: Cybernetics and society (No. 320). Free Association Press. Accessed through https://monoskop.org/images/5/51/Wiener_Norbert_The_Human_Use_of_Human_Beings.pdf [accessed on April 9, 2020].

  4. 4.

    Artificial general intelligence, or “strong AI,” is a machine that can experience consciousness and autonomy and can perform any cognitive task that a human can.

  5. 5.

    Rodney Wallace, personal communication based on a review of an early version of this chapter.

  6. 6.

    Castells, M. (1996). The Rise of the Network Society. Volume I, The Information Age: Economy. Society and Culture. Oxford, Blackwell.

  7. 7.

    Ibid, p. 248.

  8. 8.

    Conniff, R. (March 2011). What the Luddites Really Fought Against. SMITHSONIAN MAGAZINE. www.smithsonianmag.com/history/what-the-luddites-really-fought-against-264412/ [accessed on April 6, 2020].

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    “Luddites.” International Encyclopedia of the Social Sciences. Encyclopedia.com: www.encyclopedia.com/social-sciences/applied-and-social-sciences-magazines/luddites [accessed on April 6, 2020].

  10. 10.

    Jones, S. E. (2013). Against technology: From the Luddites to neo-Luddism. Routledge. However, in modern usage, the terms Luddite and Neo-Luddite tend to mean opposed to innovation and progress.

  11. 11.

    The Luddite rebellion is often associated with Jacquard looms. However, these machines were not imported into England until the 1820s.

  12. 12.

    Jowett, B. (2005). Phaedrus by Plato. In his dialogue with Phaedrus, Socrates summarizes a meeting between Theuth, who according to myth invented writing and many other inventions, and Thamus, who ruled all of Egypt. Theuth wanted to introduce his inventions to the Egyptians, for their benefit. Thamus was cautious and inquired about each invention and approved or disapproved of each, in turn. As for writing, Theuth claimed that it will improve wisdom and memory. Thamus replied that Theuth is biased toward his invention and that writing will increase forgetfulness because people will not use their memories. It will give people a false sense of truth, and “they will appear to be omniscient and will generally know nothing.”

  13. 13.

    Castells, M. (1996). The Rise of the Network Society. Volume I, The Information Age: Economy. Society and Culture. Oxford, Blackwell. p241.

  14. 14.

    See, for example, Ford, M. (2015). Rise of the Robots: Technology and the Threat of a Jobless Future. Basic Books.

  15. 15.

    Castells presents these dimensions as orthogonal, but Figure 1-1 illustrates how two of these dimensions might be entangled. The decision-making roles, for example, can be played out at any level of management and control: there is a decider, participants in that decision, and those that carry the decisions. Thus, the same pattern can be repeated in the research, design, integrator, and operator tasks. But for this discussion, combining the two in a single illustration provides a useful characterization of work in an enterprise. Relation-making is essential in an information economy and will be considered in future chapters on collaborative robotics.

  16. 16.

    www.apis-cor.com/ [accessed on April 9, 2020].

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    Koren, M. (June 23, 2017). The Mars Robot Making Decisions on Its Own. The Atlantic. www.theatlantic.com/technology/archive/2017/06/mars-curiosity-rover/531339/ [accessed on April 9, 2020].

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    World Economic Forum (2018). The future of jobs report 2018. World Economic Forum report. Retrieved from www3.weforum.org/docs/WEF_Future_of_Jobs_2018.pdf.

  19. 19.

    The statistic, “Ratio of human-machine working hours,” can be difficult to interpret because the timescale that machines and humans operate under are so different, and it is not based on precise chronological measurements. However, the statistic is useful as a subjective measurement of the relative (expected) contribution of human and machine to various critical tasks.

  20. 20.

    Adapted from Future of Jobs Survey 2018, World Economic Forum, Figure 5.

  21. 21.

    Terms such as creativity, critical thinking, and social intelligence are difficult to precisely define, but the WEF report enumerates some of the characteristics associated with these terms. Creativity is associated with taking initiative, working with little or no supervision, developing original or unusual ideas about a topic or solution, and acting upon these ideas. Critical thinking is associated with “using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.” Emotional intelligence is associated with empathy, preferring to interact with others, cooperation, and social perceptiveness.

  22. 22.

    http://reports.weforum.org/future-of-jobs-2018/shareable-infographics/ [accessed on April 9, 2020]. WEF Future of Jobs Report does not report numbers for “intelligent automation” or “software robotics” in this particular analysis of technology adoption; see the chapter on robotic process automation for more about those technologies.

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    Schwab, K. (2015). The Fourth Industrial Revolution. What It Means and How to Respond. Foreign Affairs. www.foreignaffairs.com/articles/2015-12-12/fourth-industrial-revolution [accessed on April 9, 2020].

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    Castells, M. (1996). The information age: Economy, society, and culture. Volume I: The rise of the network society.

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    Ford, M. (2015). Rise of the Robots: Technology and the Threat of a Jobless Future. Basic Books.

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    J.C.R. Linklider (1960). Man-Computer Symbiosis, IRE Transactions of Human Factors in Electronics.

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    J.C.R. Licklider (April 23, 1963). Memorandum For Members and Affiliates of the Intergalactic Computer Network. Washington, D.C.: Advanced Research Projects Agency. Published on KurzweilAI.net (December 11, 2001). www.kurzweilai.net/memorandum-for-members-and-affiliates-of-the-intergalactic-computer-network [accessed on April 9, 2020].

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    Farooq, U., Grudin, J., Shneiderman, B., Maes, P., & Ren, X. (2017, May). Human Computer Integration versus Powerful Tools. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1277-1282). ACM.

  29. 29.

    For example, in 2019, Pluribus, a software program developed at Carnegie Mellon, won a No Limit Texas Hold’em poker tournament against five professional human players. If a poker bot can dominate online poker, what happens to the online poker industry? The algorithm and tournament are reported in Brown, N., & Sandholm, T. (2019). Superhuman AI for multiplayer poker. Science, 365(6456), 885-890.

  30. 30.

    Castells, M. (1996). The Rise of the Network Society. Volume I, The Information Age: Economy. Society and Culture. Oxford, Blackwell. p. 241.

  31. 31.

    Heidegger, M. (1996). Being and time: A translation of Sein und Zeit. SUNY Press.

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    Ramos, J., Wang, A., & Kim, S. (2019). The brain in the machine: MIT is building robots that use full-body teleoperation to move with greater agility. IEEE Spectrum, 56(6), 22-27.

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    Lopes, P., Ion, A., Mueller, W., Hoffmann, D., Jonell, P., & Baudisch, P. (2015, April). Proprioceptive interaction. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 939-948). ACM.

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    Mueller, F. F., Lopes, P., Strohmeier, P., Ju, W., Seim, C., Weigel, M., ... & Nishida, J. (2020). Next Steps in Human-Computer Integration. In CHI 2020.

  36. 36.

    Seim, C., Chandler, J., DesPortes, K., Dhingra, S., Park, M., & Starner, T. (2014, September). Passive haptic learning of Braille typing. In Proceedings of the 2014 ACM International Symposium on Wearable Computers (pp. 111-118). ACM.

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    Phillips, S. (May 31, 2017). The Future of Research is not AI but IA. GreenBook Blog. https://greenbookblog.org/2017/05/31/the-future-of-research-is-not-ai-but-ia/ [accessed on April 9, 2020].

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    Hawking, S. (2018). Brief answers to the big questions. Bantam; “Stephen Hawking: AI will be ‘either best or worst thing’ for humanity,” The Guardian, October 19, 2016. www.theguardian.com/science/2016/oct/19/stephen-hawking-ai-best-or-worst-thing-for-humanity-cambridge [accessed on April 9, 2020].

  39. 39.

    Monica Young (May 17, 2017). “Meet Valkyrie, NASA’s Space Robot” www.skyandtelescope.com/astronomy-news/meet-valkyrie-nasa-space-robot/ [accessed on April 9, 2020].

  40. 40.

    Roman, M. C., Kim, T., Howard, D., Sudnik, J., Fiske, M., Herblet, A., ... & Brewer, D. (2018). Centennial Challenges Program Update: From Humanoids to 3D-Printing Houses on Mars, How the Public Can Advance Technologies for NASA and the Nation.

  41. 41.

    Bogue, R. (2019). Disaster relief, and search and rescue robots: the way forward. Industrial Robot: the international journal of robotics research and application.

  42. 42.

    Proctor, A. A., Zarayskaya, Y., Bazhenova, E., Sumiyoshi, M., Wigley, R., Roperez, J., ... & Simpson, B. (2018, May). Unlocking the power of combined autonomous operations with underwater and surface vehicles: success with a deep-water survey AUV and USV mothership. In 2018 OCEANS-MTS/IEEE Kobe Techno-Oceans (OTO) (pp. 1-8). IEEE.

  43. 43.

    There is much confusion surrounding the Turing test. In his quest to understand the limits of computational logic and what we mean by intelligence, Alan Turing explored several variations of a thought experiment to measure the behavioral equivalence of human and machine intelligence. It is doubtful that Turing was proposing that a short conversation be used as a true test of intelligence or intentional behavior. Nonetheless, there are Turing test tournaments and the test has been extended to include other aspects of human behavior. In 2014, Eugene Goostman, a software program that simulates a 13-year-old Ukrainian boy, was said to have passed the Turing test. Hennessy, board chairperson of Alphabet, the parent company of Google, claims that “In the domain of making appointments, the chatbot, Google Duplex passes the Turing test,” according to a May 10, 2018, report by R. Nieva, www.cnet.com/news/alphabet-chairman-says-google-duplex-passes-turing-test-in-one-specific-way-io-2018/ [accessed on April 9, 2020]. A thoughtful discussion of Turing’s purpose in the thought experiment is provided by Harnad, S. (1992) in “The Turing Test is not a trick: Turing indistinguishability is a scientific criterion.” https://dl.acm.org/doi/pdf/10.1145/141420.141422 [accessed on April 9, 2020].

  44. 44.

    CES 2019: Sophia the Robot is back, and she brought Little Sophia. https://youtu.be/FcZGW2oeYF8 [accessed on April 9, 2020].

  45. 45.

    Czarniawska, B., & Joerges, B. (2018). Robotization - Then and Now. https://gupea.ub.gu.se/bitstream/2077/56200/3/gupea_2077_56200_3.pdf [accessed on April 9, 2020].

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    Czarniawska, B., & Joerges, B. (2018). Robotization of Work as Presented in Popular Culture, Media and Social Sciences (part two). https://gupea.ub.gu.se/bitstream/2077/57616/1/gupea_2077_57616_1.pdf [accessed on April 9, 2020].

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    Hawking, S. (2018). Brief answers to the big questions. Bantam; “Stephen Hawking: AI will be ‘either best or worst thing’ for humanity,” The Guardian, October 19, 2016. www.theguardian.com/science/2016/oct/19/stephen-hawking-ai-best-or-worst-thing-for-humanity-cambridge [accessed on April 9, 2020].

  48. 48.

    Gibbs, Samuel, (2014). “Elon Musk: artificial intelligence is our biggest existential threat,” The Guardian, October 27, 2014.

  49. 49.

    Supervised learning is a machine-learning technique in which an algorithm is trained on a set of examples. Each example typically consists of an object representation and the desired output (e.g., an input vector of pixel values representing a picture of cat might be paired with the label “cat,” or a vector representing the stones (pieces) on a Go board might be paired with the next best move). Generating a training set can be costly because all of the items need to be labeled. Unsupervised learning is machine-learning technique that does not require input-labeled output pairs. Instead the algorithm uses a variety of techniques to find patterns in the training data.

  50. 50.

    Reinforcement learning is not supervised using input-output pairs (see previous footnote on supervised learning), and its behavior is adjusted to optimize an accumulative reward such as positive reinforcement following the conclusion of a well-played game.

  51. 51.

    Holcomb, S. D., Porter, W. K., Ault, S. V., Mao, G., & Wang, J. (2018, March). Overview on DeepMind and its AlphaGo Zero AI. In Proceedings of the 2018 international conference on big data and education (pp. 67-71).

  52. 52.

    A “divine move” in Go is jargon for an ingenious, “divinely” inspired move or a perfect game of Go. See also “Google’s AlphaGo gets ‘divine’ Go ranking.” straitstimes.com. www.straitstimes.com/asia/east-asia/googles-alphago-gets-divine-go-ranking. March 15, 2016 [accessed on April 9, 2020].

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    Angwin, J., Larson, J., Mattu, S., & Kirchner, L. (2016). Machine bias: There’s software used across the country to predict future criminals. And it’s biased against blacks. ProPublica, 23. But see the many articles that dispute or reexamine the charge of bias, for example, Flores, A. W., Bechtel, K., & Lowenkamp, C. T. (2016). False Positives, False Negatives, and False Analyses: A Rejoinder to Machine Bias: There’s Software Used across the Country to Predict Future Criminals. And It’s Biased against Blacks. Fed. Probation, 80, 38.

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    Tugend, C. (June 17, 2019). Exposing the Bias Embedded in Tech. New York Times. www.nytimes.com/2019/06/17/business/artificial-intelligence-bias-tech.html [accessed on April 9, 2020].

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    J.C.R. Licklider, (1960). Man-Computer Symbiosis, IRE Transactions of Human Factors in Electronics.

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    Symbiosis is a tightly bound physical association between two different organisms, which is typically beneficial to both. The term has also been applied to a positive, long-term association between different groups of people. Licklider’s seminal paper, “Man-Computer Symbiosis”, extends the term to include technology that can act intelligently.

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    www.theguardian.com/technology/2014/nov/14/how-did-enigma-machine-work-imitation-game

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    https://courses.csail.mit.edu/6.857/2018/project/lyndat-nayoung-ssrusso-Enigma.pdf

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    Figure 1-2 is based on Figure 1-1, which in turn is based on the theories of work presented in Castells, M. (1996). The Rise of the Network Society. Volume I, The Information Age: Economy. Society and Culture. Oxford, Blackwell. p. 241.

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    Steve Share (July 17, 2019). Minneapolis Labor Review, cited in the Minneapolis Regional Labor Federation website, www.minneapolisunions.org/mlr2019-07-26_shakopee_strike.php [accessed on April 12, 2020].

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    This is already happening—Deep Knowledge Ventures (DVK) appointed an AI algorithm, vital to its board with the right to vote on important decisions. Shrestha, Y. R., Ben-Menahem, S. M., & Von Krogh, G. (2019). Organizational Decision-Making Structures in the Age of Artificial Intelligence. California Management Review, 61(4), 66-83. Also see Burridge, N. (May 10, 2017). “Artificial Intelligence Gets a Seat in the Boardroom: Hong Kong Venture Capitalist Sees AI Running Asian Companies within 5 Years,” Nikkei Asian Review, https://asia.nikkei.com/Business/Artificial-intelligence-gets-a-seat-in-the-boardroom.

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  76. 76.

    In all cases, ethics and bias are research challenges for the design and operation of these systems, and this has implications for work during the next decade. To ensure that robots do not discriminate against certain groups or show preferential treatment to some groups, the workforce of executive management, researchers, designers, integrators, and implementers must be diverse, reflecting the diversity of society.

  77. 77.

    Schumacher, E. F. (1973). Small is beautiful: a study of economics as if people mattered. Vintage. Schumacher’s essays provided a much-needed critique of western investments in the developing economies and the “bigger is better” approach. He advocated the use of small-scale technologies that were appropriate to the situation, decentralized, environmentally sound, and consistent with human dignity and empowerment.

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Matthews, P., Greenspan, S. (2020). Will Robots Replace You?. In: Automation and Collaborative Robotics. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-5964-1_1

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