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The Future of Cognitive Virtual Assistants

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Abstract

There are enterprises that have already implemented cognitive virtual assistants (CVA) and are now seeing the benefits in terms of cost savings, elevation of the user experience, standardization, simplification, and digitalization.

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© 2020 Navin Sabharwal, Sudipta Barua, Neha Anand, Pallavi Aggarwal

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Sabharwal, N., Barua, S., Anand, N., Aggarwal, P. (2020). The Future of Cognitive Virtual Assistants. In: Developing Cognitive Bots Using the IBM Watson Engine. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-5555-1_8

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