Abstract
In this chapter, we create digital transformation using Azure chatbots with a focus on customer satisfaction. Digital transformation using Azure can be accomplished in various ways by using Azure products and services such chatbots, cloud storage, identity and access management, IoT, databases, DevOps, AI and machine learning, and a plethora of products. Digital transformation is the phase during which Azure products and services help to engage your customers, empower your employees, optimize your operation, and transform the user experience. Let’s explore digital transformation using Azure chatbots.
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© 2019 Charles Waghmare
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Waghmare, C. (2019). Create Digital Transformation Using Chatbots. In: Introducing Azure Bot Service. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-4888-1_8
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DOI: https://doi.org/10.1007/978-1-4842-4888-1_8
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-4887-4
Online ISBN: 978-1-4842-4888-1
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