Abstract
Empathy is the ability to understand and share the feelings of others, to be able to put yourself in their shoes. Empathy can easily be confused with sympathy, which is actually about feeling compassion or pity for the difficulties of another individual, but lacks the aspect of understanding the feelings of the party to which you are sympathetic.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2019 Westley Knight
About this chapter
Cite this chapter
Knight, W. (2019). Building Empathy. In: UX for Developers. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-4227-8_7
Download citation
DOI: https://doi.org/10.1007/978-1-4842-4227-8_7
Published:
Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-4226-1
Online ISBN: 978-1-4842-4227-8
eBook Packages: Professional and Applied ComputingProfessional and Applied Computing (R0)Apress Access Books