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How IT Operated: People, Processes, Technology

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Abstract

When I began my new position in 2013, IT was running in a traditional manner. That meant there were large teams focused on specific domains of IT operating independently. This led to them not fully grasping the overall impact of their work or aligning with the goals of the organization.

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Farooqui, S.M. (2018). How IT Operated: People, Processes, Technology. In: Enterprise DevOps Framework. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-3612-3_1

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