Abstract
In this book, I shared both theory and its application in practice. While these case studies have a lot in common, the outcome is predefined. Theoretical knowledge is important and provides the foundation; however, actual success depends on an open mind, respect, and a customer-driven culture. I hope that best practices described in this book provide practical steps for you to follow, while red flags experienced by its characters will provide examples of a “bad smell,” signs of caution that should keep you as a transformation stakeholder up at night and indicate that there is some work for you to do in order to make this transformation a complete success that will be sustained in the organization whether you are there in person or not.
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Notes
- 1.
Seth Stephens-Davidowitz, Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are (New York, NY: Dey Street Books, 2017).
- 2.
According to a PEW research report from 2016, while the number of e-books is on the rise, print books remain a much more popular format. www.pewinternet.org/2016/09/01/book-reading-2016/ .
- 3.
Douglas Hubbard, How to Measure Anything: Finding the Value of Intangibles in Business 3rd Edition (Hoboken, NJ: Wiley, 2014).
- 4.
Michael Nir, The Agile PMO: Leading the Effective, Value Driven, Project Management Office (Boston, MA: Sapir Publishing, 2014).
- 5.
Monitor on Psychology, Lea Winerman interview with Professor Daniel Kahneman, “A machine for jumping to conclusions,” February, 2012.
- 6.
Daniel Gilbert, Stumbling on Happiness (New York, NY: Vintage, 2007).
- 7.
This is sometimes referred to as the survivalist bias.
- 8.
Michael Nir, Agile Decisions: Driving Effective Agile Decisions in Business, (Boston, MA: Sapir Publishing, 2014).
- 9.
James P. Womack and Daniel T. Jones, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated (New York, NY: Productivity Press, 2003).
- 10.
Jake Knapp, John Zeratsky, Braden Kowitz, Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (New York, NY: Simon & Schuster, 2016).
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Nir, M. (2018). What Big Data Doesn’t Tell Us. In: The Pragmatist's Guide to Corporate Lean Strategy. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-3537-9_13
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DOI: https://doi.org/10.1007/978-1-4842-3537-9_13
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