Abstract
By far the most difficult form of communication to understand well when it comes to dealing with different cultures is electronic communication such as e-mails, text messages, online reports, instant messages, and social media. The realm of electronic communication is fraught with places where miscommunication can occur, and yet as technologists, it is where we spend the majority of our time. Taking just a few minutes to think through your message and its delivery, as well as about the impact your communication can have on the receiver or on the people who end up reading it later when they were not the originally intended audience, can have a tremendous impact on the way you are perceived. Remember, once it leaves your fingertips and is sent out into the great wide nothing of bits and bytes, it can have a life of its own.
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© 2018 April Wells
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Wells, A. (2018). Electronic Communication. In: The Tech Professional's Guide to Communicating in a Global Workplace. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-3471-6_4
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DOI: https://doi.org/10.1007/978-1-4842-3471-6_4
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-3470-9
Online ISBN: 978-1-4842-3471-6
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