Elegant Notifications

Why robotic email notifications are not how you want your customers to perceive you
  • Gabriele Kahlout


This chapter is about the email notifications sent from ServiceNow, which for many people at your organization and especially those in management positions is all they get to see of your ITSM and ServiceNow programs.


National Health Service Subject Line Watch List Closed Incident Service Desk 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Gabriele Kahlout 2017

Authors and Affiliations

  • Gabriele Kahlout
    • 1
  1. 1.DohaQatar

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