Over 40 examples of ServiceNow customizations
  • Gabriele Kahlout


This book focused on key aspects of ServiceNow as an enterprise collaboration tool, considering it a real achievement if you managed for ServiceNow to blend in the daily collaboration routines of your organization. For this, Part II shed light on smooth and professional-looking communication with end users, while in Part III we also looked at the internal collaboration behind the curtain and data confidentiality.


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© Gabriele Kahlout 2017

Authors and Affiliations

  • Gabriele Kahlout
    • 1
  1. 1.DohaQatar

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