Abstract
We have spoken about stakeholders dozens of times since the beginning of this book, and we will continue to do so in the following chapters. Such is the relevance and significance of stakeholders that this whole chapter is dedicated to aspects of stakeholder engagement as it pertains to Agile projects. Since projects are commissioned for the benefit of stakeholders, stakeholder satisfaction is a key objective for the project team. Irrespective of whether the other project constraints are met or not, stakeholder (e.g., customer) satisfaction or lack of it could translate into success or failure of a project. The most dominating stakeholder is the customer or the user of the software product being built by the Agile professionals, so a majority of the chapter is devoted to understanding how to engage them in project affairs from start to finish.
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Notes
- 1.
This definition is derived from PMI®’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition.
- 2.
Refer to User Stories Applied by Mike Cohn. (Boston: Addison-Wesley, 2014).
- 3.
Osmotic communication is discussed in Chapter 5: Team Performance.
- 4.
Student’s syndrome is discussed in Chapter 6: Adaptive Planning.
- 5.
Refer to PMI®’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition.
- 6.
Remember the values in the Agile Manifesto where collaboration and interaction between individuals are valued more than plans, processes and documentation.
- 7.
Refer to Chapter 5: Team Performance.
- 8.
Example of an electronic Kanban board : https://kanbanflow.com/
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- 10.
Refer to https://www.skype.com/en/meetings/
- 11.
Refer to https://www.webex.co.in/
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Refer to https://www.jetbrains.com/teamcity/
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Refer to http://junit.org/junit4/
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Refer to https://github.com/
- 19.
Refer to https://www.planningpoker.com/
- 20.
Scrum of Scrums is discussed in Chapter 2: Agile Methodologies.
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- 23.
Refer to Co-Active Coaching: New Skills for Coaching People toward Success in Work and Life authored by Laura Whitworth. (London: Nicholas Brealey Publishing, 2011).
- 24.
Refer to prioritization techniques of Kano and MoSCoW introduced in Chapter 3: Value-Driven Delivery.
- 25.
Refer to the INVEST acronym used to describe attributes of good user stories. This is discussed in Chapter 6: Adaptive Planning.
- 26.
See Estimation techniques in Chapter 6: Adaptive Planning.
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© 2016 Sumanta Boral
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Boral, S. (2016). Domain III: Stakeholder Engagement. In: Ace the PMI-ACP® exam. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-2526-4_4
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DOI: https://doi.org/10.1007/978-1-4842-2526-4_4
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