Abstract
A strategy can make or break a company’s present and future. All companies need direction to be governed and directed in the path that brings value to the customer and sustenance to the service provider. In this chapter, I will discuss the service strategy phase in detail and all the associated processes.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2017 Abhinav Krishna Kaiser
About this chapter
Cite this chapter
Krishna Kaiser, A. (2017). Service Strategy. In: Become ITIL Foundation Certified in 7 Days. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-2164-8_4
Download citation
DOI: https://doi.org/10.1007/978-1-4842-2164-8_4
Published:
Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-2163-1
Online ISBN: 978-1-4842-2164-8
eBook Packages: Professional and Applied ComputingApress Access BooksProfessional and Applied Computing (R0)