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Where Beacons Are Making a Difference

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Abstract

The discussion highlights applications across five key verticals where beacons are making a difference, proving valuable and even indispensable to end users as well as the organizations deploying them. The verticals include airports, attractions, restaurants, retail, and enterprises, while the applications include location-specific alerts and notification, indoor navigation with “points of interest,” timely and relevant content and offers that consumers value and respond to, and more. Each section identifies customer needs and problems that beacons are solving. In our experience, this step is critical and often distinguishes between deployments that succeed and those that fall short or fail altogether.

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Notes

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  25. 25.

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  27. 27.

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  29. 29.

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  32. 32.

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  33. 33.

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  34. 34.

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  35. 35.

    Kaplan, David. 2016. “Retailers Resist Consumers’ Demand For Real-Time Smartphone Promos”. Geomarketing. www.geomarketing.com/retailers-resist-consumers-demand-for-real-time-smartphone-promos

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  37. 37.

    “Beacons In Enterprise: The Opportunities - Mubaloo.” 2015. Mubaloo. mubaloo.com/beacons-enterprise-opportunities/

  38. 38.

    immr.org/Contact/contact.html

  39. 39.

    Hendrix, Dr. Phil. 2013. “Raising the Bar – How Leading Companies Are Using Mobile and PEERSM Strategies to Boost Customer Loyalty.” immr. www.immr.org/raising-the-bar-mobile-and-loyalty.pdf

    Figure 20-1.
    figure 1

    Matrix highlighting the most compelling beacon applications

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© 2016 Stephen Statler

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Statler, S. (2016). Where Beacons Are Making a Difference. In: Beacon Technologies. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1889-1_20

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