• Eric Passmore


In reaction to the failure of the three-step approach, we decided to take a new approach and build a checklist of must-do items. In this chapter, I describe the checklist, the management tactics used to change direction, and the reaction of the teams to the checklist. We had to learn by doing and in this chapter I share our experience of making a big change.


Cloud Service Virtual Team Checklist Item Work Item Service Team 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Eric Passmore 2016

Authors and Affiliations

  • Eric Passmore
    • 1
  1. 1.BellevueUSA

Personalised recommendations