Fixing Problems

  • Ignatius Fernandez


To state the obvious, fixing problems is the part of the DBA’s job that takes precedence over everything else. In his best-selling book The 7 Habits of Highly Effective People, Stephen Covey explains that our activities can be divided among four quadrants depending on their urgency and importance. Figure 11-1 illustrates these quadrants.


Problem Management Service Request Error Message Incident Management Oracle Database 
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Copyright information

© Ignatius Fernandez 2015

Authors and Affiliations

  • Ignatius Fernandez
    • 1
  1. 1.CAUS

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