Survey Data as a Catalyst for Employee Empowerment and Organizational Effectiveness

  • J. R. Hinrichs


The employee attitude and opinion survey has been around business and industry for a long time. For well over fifty years since World War II, the survey process has been tried by most companies on at least one occasion. The focus has been on morale — to identify the things that are causing people to be dissatisfied and to try to smooth out the low spots.


Customer Satisfaction Organizational Effectiveness Employee Attitude Employee Involvement Employee Satisfaction 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 1991

Authors and Affiliations

  • J. R. Hinrichs
    • 1
  1. 1.Management Decision Systems, Inc.USA

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