Defining Effectiveness and Efficiency Measures in the Context of Human Resource Strategy

  • J. W. Walker
  • T. P. Bechet


Well managed companies that address important business issues through the implementation of human resource strategies often seek to measure performance of the human resource function in terms of both effectiveness and efficiency. Effectiveness relates the results of activities to the achievement of objectives (i.e., “are we doing the right things?”). Efficiency relates the yield of outputs to the energy, time, or resources applied as inputs (i.e., “are we doing things right?”) (Drucker, 1973).


Human Resource Human Resource Management Efficiency Measure Human Resource Practice Human Resource Planning 
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Copyright information

© Springer Science+Business Media New York 1991

Authors and Affiliations

  • J. W. Walker
    • 1
  • T. P. Bechet
    • 1
  1. 1.The Walker GroupPhoenixUSA

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