Most rehabilitation facilities cannot maintain a full staff while new personnel are in training. They tend, therefore, to suffer from two related and chronic conditions: (1) a high frequency of turnover and (2) crisis training. Crisis training occurs when experienced staff leave and new personnel must assume responsibility for clients as soon as possible. Crisis training tends to be poorly designed and fragmented. Inadequate training results in additional stress, which, in turn, increases the frequency of staff turnover. Thus, many facilities are caught in a cycle of perpetual crisis.
KeywordsStaff Member Staff Training Staff Development Corrective Feedback Community Meeting
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