Abstract
Some years ago, we started a research study devoted at investigating the reasoning processes involved in the dialogues between agents with personality; we focused, in particular, on conflict resolution dialogues. In choosing an application domain, we decided to exploit the medical literature, both for ‘historical’ reasons (our personal research interests) and because dialogues in this scenario are complex enough to provide interesting ideas without being trivial. In a previous work (de Rosis and Grasso, 1997; de Rosis et al., 1998b), we examined the styles of reasoning that guides such a dialogue and we formalized these styles in a dialogue simulation system, XANTHIPPE. The system, developed in Lisp, had a believable behaviour in most of the simpler situations. However, it was not able to deal with more sophisticated aspects of the reasoning process, such as elusion, reticence, omission and other stronger forms of deception.
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Castelfranchi, C., de Rosis, F., Grasso, F. (1999). Deception and Suspicion in Medical Interactions. In: Wilks, Y. (eds) Machine Conversations. The Springer International Series in Engineering and Computer Science, vol 511. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-5687-6_8
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DOI: https://doi.org/10.1007/978-1-4757-5687-6_8
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