Abstract
This paper presents a communication architecture to provide an optimized support for communication within a logistic company. Truckage companies need continuous and up-to-date information about their business processes in order to respond quickly to customers’ needs and problems emerging during transport processes. A reliable and userfriendly communication system is required, which improves the relationship between drivers and dispatchers. The main goals are integration with legacy logistics software and the possible use of new telematics and communication techniques. To achieve the goals above, a component based architecture allows the exchange and extension of components, making it possible to add new features to the system as they become available. The individual adjustment of business processes is supported by a distributed workflow engine.
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Gruhn, V., Hülder, M., Ijioui, R., Schleif, FM., Schöpe, L. (2004). A Distributed Logistic Support Communication System. In: Linger, H., et al. Constructing the Infrastructure for the Knowledge Economy. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-4852-9_55
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DOI: https://doi.org/10.1007/978-1-4757-4852-9_55
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