The Role of the CIO: The Evolution Continues

  • Betsy S. Hersher
Part of the Health Informatics Series book series (HI)


History is history, and it is usually considered old. In exploring the history of the chief information officer (CIO) role, however, one of the issues and challenges we have had is that it is not old. We are all familiar with the definitions of CEO, COO, CNO, CFO, etc. The definition of these roles has been known for many years, and they are well understood. Even though those roles have changed significantly throughout the years, they have always been seen as very senior leadership roles on the executive management team. When the CIO role was instituted, however, no one really knew what it meant or who the right kind of person was to fill that role. Enough thought was also not given to what the job responsibilities and accountabilities would be. The title of CIO was bestowed with the hope that the title would make the job, or it was bestowed as a reward for years of service. Isn’t the designation of CIO enough? Perhaps it was thought that a fairy godmother would create an executive with her magic wand. Some of that illogical reasoning is still present today. There has also been much confusion as to the type of professionals the CIO needs to have as part of his or her information technology (IT) team to do work that was sometimes undefined.


Information Technology Information System Soft Skill Succession Planning Senior Leadership 
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Copyright information

© Springer Science+Business Media New York 2004

Authors and Affiliations

  • Betsy S. Hersher

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