• Kathy Momtahan
Part of the Health Informatics book series (HI)


Usability is defined as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use” (ISO, 1994, p. 2). There are 17 parts to the ISO usability standard, and many of these parts are still works in progress (see Chapter 15). This chapter presents an overview of usability testing methodologies. An example of the application of one type of usability testing method, called heuristic evaluation, in the hospital setting is presented. Related websites are listed where appropriate.


Usability Testing Computer Interface Usability Expert Heuristic Evaluation Infrastructure Element 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 1999

Authors and Affiliations

  • Kathy Momtahan

There are no affiliations available

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