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Total Quality Management in Action: Implementing Ways in Spanish Companies

  • Antonio Leal Millán
  • Francisco Amador Hidalgo
  • Jesús Ramírez Sobrino
Part of the Applied Optimization book series (APOP, volume 19)

Abstract

Taking as a starting point the information given by a sample of Spanish companies which have been implementing TQM systems for several years, we analyse the processes through which the organisational changes are introduced and which include cultures, conceptual schemata and the philosophy underlying their TQM programmes. Finally, by analysing multiple correspondences, the degree of association is tested of the three variables regarded as keys in every implementation process: culture, implementing archetype and impact on the organisational structure.

Keywords

Total Quality Management Quality culture Quality systems implementation 

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Copyright information

© Springer Science+Business Media Dordrecht 1998

Authors and Affiliations

  • Antonio Leal Millán
    • 1
  • Francisco Amador Hidalgo
    • 2
  • Jesús Ramírez Sobrino
    • 2
  1. 1.Department of Business Management & MarketingUniversity of SevilleSpain
  2. 2.Department of Business ManagementUniversity of CordobaSpain

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