NAFTA: An Empirical Operations Perspective
The liberalisation of trade barriers is an important element of the new global economy. The most recent manifestation of this trend has been the North American Free Trade Agreement (NAFTA) between Canada, Mexico, and the United States, which was implemented January 1, 1994. While many management scholars have addressed the trade liberalisation issue, few have specifically addressed its implications for operations managers.
KeywordsCustomer Service Corporate Strategy North American Free Trade Agreement Operation Strategy Manufacturing Strategy
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