Decision Support Systems and Management
The concept of decision support systems is not new. Managers have always used decision support systems of one type or another. To many managers it means asking a question, getting an answer, then using the newly found information to ask yet another question, get yet another answer, and so on until an issue or potential situation is clear enough in an executive’s mind for an informed decision to be made. To these managers, the advent of computer-based decision support systems (DSS) has meant primarily that they can now get answers to questions faster than they could manually. In other cases, computer-based DSSs have provided managers with decision-making opportunities which, for all practical purposes, were not available to them before. Without the help of a computer, these decision makers frequently were forced to give up in the middle of the decision process once they realized that insufficient information and decision tools were available.
KeywordsDecision Support System Decision Model Data Cube Spreadsheet Package Dialog Manager
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