Office Information Systems Overview

  • Clarence A. Ellis
Part of the Management and Information Systems book series (MIS)

Abstract

Today’s office is a changing environment. The days of manual typewriters, adding machines, and hand sorting, copying, and mailing are being replaced by integrated electronic office systems containing mixed media document editors, electronic mail systems, electronic files, and numerous personal electronic aids such as electronic spreadsheets and tickler files. Studies have shown that well over half of today’s office workers use some form of data processing or telecommunications workstation on the job. The need for these systems is apparent: increasing administrative overhead and costs, coupled with increasing need for information and information processing, are causing many organizations to search for methods to increase efficiency (amount of work getting done per dollar expended) and effectiveness (extent to which work done actually meets goals and needs of the organization). Organizations are finding that careful design and implementation of office information systems, taking into account important human factors of organizational design and office sociology, meet these needs, and can make some aspects of office work more pleasant and convenient.

Keywords

Office Work Electronic Mail Word Processor Office Procedure Office System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media New York 1985

Authors and Affiliations

  • Clarence A. Ellis
    • 1
    • 2
  1. 1.Xerox CorporationPalo AltoUSA
  2. 2.Computer Science DepartmentStanford UniversityStanfordUSA

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