In 1989, the United States imported $160 billion worth of manufactured products from the Orient. Prices for these products were not necessarily lower than for those produced in the United States, but the quality level and uniformity were excellent — a far cry from the reputation for shoddy goods that the Orient suffered throughout the first half of the twentieth century. This has raised fears that the Orient will ultimately take over the production of all of our products and that the U.S. has already turned into a service-industry nation.
KeywordsControl Chart Gross National Product Quality Control Program Management Commitment Quality Improvement Team
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