Maintaining and Improving Performance

  • Kenneth B. Ackerman


Both feedback and recognition are important factors in maintaining performance. Here are some key points which you can use to maintain and even improve performance in your warehouse:
  • It makes better sense to spend more time with your “winners” than your “losers.” Winners tend to improve more than the lower performers.1

  • The best recognition is symbolic versus monetary. Some managers find it helpful to memorize “planned spontaneous recognition”....


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These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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  1. 1.
    From an article by Stephen J. Mulvany, President, Management Tools Inc., Orange California.Google Scholar
  2. 2.
    This subchapter is from an article by Theodore J. Tierney; Warehousing Forum, Volume 3, No. 4, Ackerman Company, Columbus, Ohio.Google Scholar
  3. 3.
    The last three subchapters were by Robert L. Prior, “Hiring Good People,” Warehousing Forum, Vol. 2, No. 1, Ackerman Co.Google Scholar
  4. 4.
    From “Substance Abuse in the Warehouse,” Warehousing Forum, Vol. 2, No. 6, Ackerman Co.Google Scholar
  5. 5.
    The author is indebted to W.J. Ransom for suggesting that this subchapter be written and for providing some of the material used in it.Google Scholar

Copyright information

© Springer Science+Business Media New York 1990

Authors and Affiliations

  • Kenneth B. Ackerman

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