Abstract
Both feedback and recognition are important factors in maintaining performance. Here are some key points which you can use to maintain and even improve performance in your warehouse:
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It makes better sense to spend more time with your “winners” than your “losers.” Winners tend to improve more than the lower performers.1
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The best recognition is symbolic versus monetary. Some managers find it helpful to memorize “planned spontaneous recognition”....
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References
From an article by Stephen J. Mulvany, President, Management Tools Inc., Orange California.
This subchapter is from an article by Theodore J. Tierney; Warehousing Forum, Volume 3, No. 4, Ackerman Company, Columbus, Ohio.
The last three subchapters were by Robert L. Prior, “Hiring Good People,” Warehousing Forum, Vol. 2, No. 1, Ackerman Co.
From “Substance Abuse in the Warehouse,” Warehousing Forum, Vol. 2, No. 6, Ackerman Co.
The author is indebted to W.J. Ransom for suggesting that this subchapter be written and for providing some of the material used in it.
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© 1990 Springer Science+Business Media New York
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Ackerman, K.B. (1990). Maintaining and Improving Performance. In: Practical Handbook of Warehousing. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-1194-3_29
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DOI: https://doi.org/10.1007/978-1-4757-1194-3_29
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-1196-7
Online ISBN: 978-1-4757-1194-3
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