Orientation and Training

  • Kenneth B. Ackerman


Some companies do little more for the new employee than to explain who the boss is and where the restroom is located. Since every new employee will be “filled-in” on the company by somebody, management should see that this orientation is directed by somebody knowledgeable. Orientation should include:
  • Description of the industry.

  • History of the company.

  • Unique advantages of the company and its industry.

  • Information about company management and ownership.

  • Identification of company customers and products handled.

  • Information about unions and labor agreements (if any).

  • Procedure for resolving problems or misunderstandings.

  • Location of restroom, lunch facilities, parking, time clock.

  • Details about pay and benefits.

  • Recommended work clothing.

  • Work and safety rules.


Collective Bargaining Order Picker Labor Agreement Warehouse Manager Practical Handbook 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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  1. 1.
    From an article by Professor Thomas W. Speh, Miami University (Ohio) and Albert D. Creel, consultant, from Vol. 16, No. 2 of Warehousing and Physical Distribution Productivity Report. Marketing Publications, Inc., Silver Spring, MD.Google Scholar

Copyright information

© Springer Science+Business Media New York 1990

Authors and Affiliations

  • Kenneth B. Ackerman

There are no affiliations available

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