Quality, Quality Control, and Quality Assurance



One of the strongest trends in modern society is the continuing evolution from a manufacturing to a service-oriented economy. The desirability of this may be arguable, but the fact remains that a smaller and smaller percentage of the work force is directly involved in manufacturing goods, and an increasingly larger percentage is concerned with providing services. Another strong trend is the evolution toward what has been called an “information society.” Information is now recognized as a fourth resource, along with capital, labor, and raw materials as the bases of a dynamic economy.


Quality Assurance Strong Trend Quality Assurance Program Legal Dispute Laboratory Operation 
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    Kirchmer, C. J. Quality Control in Water Analysis, Environmental Science and Technology, 17: 174A - 184A (1983).CrossRefGoogle Scholar
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    Kanzelmeyer, J. H. Quality Control for Analytical Methods, ASTM Standardization News, pp. 22–28 (October 1977).Google Scholar

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© Van Nostrand Reinhold 1990

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