Abstract
Information systems development is often viewed as a highly technical field made up primarily of relatively rigorous and systematic processes that are driven by clear logic. The less technical aspects of development are typically associated with issues such as gathering political support from management, and managing people issues during implementation. Systems development, in fact, involves numerous episodes—planned or ad hoc—requiring problem finding and problem solving, and in many instances, less rigorous, creative approaches are needed in order to bridge the gaps that inevitably emerge. This paper discusses how creativity techniques may be used in concert with Group Support Systems in order to support systems development.
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Nagasundaram, M. (1997). Creativity, Group Support Systems, and Systems Development. In: Wojtkowski, W.G., Wojtkowski, W., Wrycza, S., Zupančič, J. (eds) Systems Development Methods for the Next Century. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-5915-3_5
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DOI: https://doi.org/10.1007/978-1-4615-5915-3_5
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