Abstract
This chapter describes a case study of a multitude of BPR activities, undertaken by the Australian Government using EDI as the core technology, to simplify the export documentation process for issuing health certificates on meat, fish, and horticulture. Health certificates are required by the 297 countries engaging in international trade. Interestingly, the initial EDI-enabled reengineering initiative progressed, incrementally, over the past six years, to impact a multitude of players in meat export, including meat industry and overseas governments. Analysis of the case clearly shows that key EDI benefits includes circumvention of technical trade barriers, risk reduction, and facilitation of global electronic commerce, as well as reduction of transaction costs in export. This research suggests that EDI is a powerful catalyst for change, driving BPR activities in an incremental manner in the inter-organizational value-chain. This is contrary to the rational top-down approach, which is typically prescribed in the BPR literature.
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Notes
The authors gratefully acknowledge the support of Jon Christian, Australian Quarantine and Inspection Service in carrying out this research, and the valuable comments and editing help from Richard Baskerville, visiting professor, Copenhagen Business School.
A brief description and analysis of EXDOC is presented in Swatman (1994), pp. 118-120.
For a more elaborate discussion, see Yetton, Johnston and Craig (1993) and Craig and Yetton (1994).
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© 1998 Springer Science+Business Media Dordrecht
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Chatfield, A., Bjørn-Andersen, N. (1998). Reengineering with EDI. In: EDI and Data Networking in the Public Sector. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-5487-5_8
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DOI: https://doi.org/10.1007/978-1-4615-5487-5_8
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-7507-4
Online ISBN: 978-1-4615-5487-5
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